06.03.07
Positive Consumer Reviews and Effect on Business
Let’s be honest - Most people will more often complaint about product or service then to praise it. If you do search on the internet you will find a lot of Negative Consumer reviews. However, I decided to change that. I am starting this website to praise quality of the products, positive service attitude and other things we come to expect from grat companies.
As consumers, we expect companies to treat us good. We always feel power of consumer advocacy groups behind us.
There are great companies in the world that go beyond the customer’s expectations and over-deliver.
For example, during terrorist attacks of 09/11 on New York, all cellular phone companies were down, except one company. Yes we understand that terrorist attacks have crippled the infrastructure of those Mobile companies that were down. However, Verizon Mobile customers were able to communicate. Why? Someone may ask. Verizon has built an infrastructure with multiple failover systems that kicked in and allowed customers to maintain a close contact with their loved ones. As a customer of verizon I appreciated that. I was in downtown New York during those tough times and I know how important it was for me to keep a contact with my family.
Verizon’s service cost more then its competition, but I still maintain my contact with Verizon just because they have not failed me on 09/11. I do not think I will ever leave them for another wireless company. Their service is more robust and gives me a “piece of mind”.
Therefore, I dedicate this site to companies like Verizon that are able to achieve and over-deliver to their customers. I am sure that there are more stories that YOU can share with me. At this time while we are still bilding this site you can use our partner site to Post Positive Reviews and Praises for your favourite businesses and companies.